Transition

Case study:
Oxfordshire County Council.

Helping to cut training administration costs
and expand possibilities

Client banner

Transition was engaged by Oxfordshire County Council (OCC) to assess the ways in which its training was administrated, and to identify improvements that could result in lower costs and greater efficiency.

 

Project banner

Transition quickly identified communications around training events as one area for improvement. To help OCC radically streamline its training administration, Transition worked in partnership with IBM, Open Logic (a specialist developer of IBM portals) and with the teams at OCC. Together, we implemented two systems:

  • IBM Workplace Collaborative Learning
  • Transition's Enhanced Notification Utility (ENU)

IBM Workplace Collaborative Learning built on the council's current SAP system, which unified the management of training for Oxfordshire's local authorities. IBM Workplace Collaborative Learning is simply a more effective learning management tool which also has the benefit of operating on lower licensing fees.

Transition's ENU enabled training administration to become a fully self-serve process. It manages all of the correspondence related to learning events in a way that far surpasses the built-in engines of most Learning Management Systems (LMSs).

 

Our results

Immense savings - for example, OCC was previously handling over 100,000 pieces of paper, and now it handles almost none.

Administrators freed to be proactive rather than reactive - focusing on improving course fill rates and reducing cancellation rates, to make the overall training process far more efficient.

Larger community of learners can be reached at no extra cost - the online front end can service any number of people without attracting extra costs.

Scheduling is dynamic - reducing the planning and administrative workload massively and enabling courses to be rapidly deployed around the needs of the learners.

The council now enjoys the benefits of a world-class learning management tool which has not only helped them to realise their initial goal of being more efficient, but has also opened up a wider market, enabled the delivery of a wider range of courses and put the council back in strategic control.